Common Garmin Forerunner 35 Problems And Their Instant Fix

Every Garmin Forerunner 35 user knows the struggle they have to go through due to an average performing battery and some other common performance issues. If you are also going through any such issues, this article will let you know how to resolve them within minutes. You can also take help from a Garmin customer support executive by dialing the Garmin phone number contact 1-833-201-7905. This toll-free number will connect you with a live person directly.

Problems With Garmin Forerunner 35

  • Garmin Forerunner 35 not counting steps
  • Garmin Forerunner 35 not switching on
  • Garmin Forerunner 35 Satellite signal issue
  • Intensity minutes not flashing on Garmin Forerunner 35
  • Garmin Forerunner 35 battery issues
  • Garmin Forerunner 35 not syncing
  • Unable to reset Garmin Forerunner 35
  • Garmin Forerunner 35 not pairing
  • Garmin Forerunner 35 not navigating
  • Garmin Forerunner 35 not charging

Garmin Forerunner 35 Troubleshoot Guide

How To Resolve Battery Issues In Garmin Forerunner 35?

If you are having battery issues in your Garmin Forerunner 35, you can perform the following troubleshooting steps:

  • Clean the charging points in the device and make sure you are connecting the charging cable properly.
  • Clean your charger and the cable with a cotton swab and make sure there is no debris stored in the charging slot.
  • If your battery is draining quickly, check your notifications and disable the Smart Notification and Activity Tracking option.
  • Do not use your device in extreme weather conditions such as in high temperature as it may cause battery dysfunction.
  • Do not let the Bluetooth stay turned ON when it is not in use.
  • If you have connected your device with several other devices, make sure you are not broadcasting your heart rate to each one of them. Also turn OFF the heart rate monitor when it is not in use.
  • If you are still having battery issues, there are chances that your battery is discharged. As Garmin Forerunner 35 battery is irremovable, you have to visit the store to get a new battery. You can also contact Garmin customer support for further help.

How To Reset Garmin Forerunner 35?

Resetting your device can help you resolve several common performance issues. Follow these steps to reset your Garmin Forerunner 35 watch:

  • Make sure its battery is at least on 50% as it may take some time depending on your device’s content.
  • Press the Power key on the device for 10 seconds until it turns off.
  • Wait for 2 minutes.
  • Press the Power key until your device turns ON.
  • Wait until the initial reset process finishes.
  • Connect your device with internet and see if it starts working normally.
  • If you are still having issues with your Garmin Forerunner 35, you can contact Garmin support for more help.

How To Update Garmin Forerunner 35?

To update your  Garmin Forerunner 35 software and to get free map updates, you should have Garmin Express software. To update your Garmin Forerunner 35 software using Garmin Express, follow these steps:

  • Launch Garmin Express software in your system. Make sure your system is having active internet connection.
  • Connect your Garmin Forerunner 35 device with the system using a USB data cable.
  • If your device is registered with Garmin, you can see a list of available downloads. If not, you have to register your Garmin Forerunner 35 first.
  • After registering, select an update you want to install and download it. The update will be installed in your device directly.
  • You can also download and install the maps in your device.
  • If you are unable to download the software, check your internet connection and USB cable to confirm that your device is connected with the system properly.
  • If you need expert help, you can dial the customer support number to directly talk with a Garmin executive.

My Garmin Forerunner 35 Won’t Power On

If you are having issues in turning ON your device, you can follow these steps:

  • Make sure your batteries are charged. If you are not sure, put it on charging for some time to check.
  • If you are turning ON the device for the first time, let it charge until the battery percentage reaches 100%.
  • If you are using the device after a long gap, it may take a few minutes to start the device. Keep pressing the power key until the screen lights turns ON.
  • Try to turn ON the device by putting it for charge. If you can confirm that your batteries are not discharged, put it on charge overnight and check if the device turns ON in the morning.
  • If your device still won’t turn ON, you can visit the nearest Garmin repair store to check your device or contact Garmin support to get more troubleshooting help.

How To Do Hard Reset On Garmin Forerunner 35?

If your device is having continuous performance issues, it can only be resolved by a hard reset. By performing hard reset, you delete all the data stored in the device so that it can work as new. Follow these steps to perform a hard reset on your device:

  • Keep in mind that hard reset will delete all the activity history and user information which you might have saved on the device. Confirm that you have a backup of your Garmin data.
  • To factory reset your Garmin Forerunner 35, open the Settings box and go to System.
  • Select Restore Defaults and when prompted tap on Yes.
  • Your device will begin the hard-reset process. It may take a few minutes until your device gets started again.
  • You can connect your device with Garmin Express to save your synced data on the device.
  • If you need further assistance regarding this case, you can contact Garmin customer service team anytime.

Troubleshooting Garmin Forerunner 35 Satellite Connection Issue

If your device is unable to acquire satellite signals, follow these steps:

  • Confirm that your device has been set on correct Time and Date and it is connected with internet.
  • If you have enabled the Automatic GPS option, it may take some time to acquire complete satellite signals.
  • If you are using the device for the first time or turning it ON after a long time, wait until the satellite system gets acquired and locked before you start using the device.
  • In normal situations, Garmin Forerunner 35 only takes 30 to 60 seconds to locate signals so if it is taking longer than that, you might be in a no-network area or surrounded by tall structures.
  • You can improve your satellite signals by syncing your device with Garmin Connect and Garmin Express. The software collects your device location information and helps it connect quickly with satellite signals.
  • You can dial the Garmin phone number to get expert help from a Garmin executive.

Inaccurate Steps And Time On Garmin Forerunner 35

If you think that you are having inaccurate data on your Garmin Forerunner 35, you can follow these steps to resolve this issue:

  • Wear the Garmin Forerunner 35 on your non dominant hand and check if you are still having inaccurate data. If you are using your hands for the activity, carry the device in your pocket.
  • If you have automatic sync ON, check your previous data to confirm that you are having inaccurate data.
  • Make sure you are not using any repetitive motions like clapping of hands as it may be counted as steps.
  • The Time and Date on your device are updated automatically so if you are having wrong Date and Time, go outside and wait till your device acquires satellite connection. Once the connection is secure, it will be updated automatically.
  • If you want to talk to a customer support executive, you can dial the Garmin phone number.

Unable To Sync Data In Computer

In order to save your Garmin data on computer, first you have to save it on Garmin Connect. Follow these steps to sync your data with Garmin Connect:

  • If you are using Garmin Connect in your system and you have already synced your data, you can easily save it on the system.
  • Connect your Garmin Forerunner 35 device in computer using a USB cable.
  • Make sure your system is having internet and open https://connect.garmin.com/start/ in your system.
  • Follow the on-screen instructions to save the data on your system.
  • If you are having difficulty in saving the data, contact Garmin customer support for more help.

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Garmin Map Update Issues Call 1-833-201-7905


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