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Troubleshoot Garmin Vivoactive Watches Issues In Seconds

Garmin Vivoactive is one of the most popular brand names in the smartwatch industry. Garmin has produced a state-of-the-art smartwatch with eventually all the features one can hope for.  But with a wide range of features comes wide range of issues.

Just like any other electronic instrument, Vivoactive watches also are prone to some technical issues. They may occur due to a vast number of reasons like no signal, no internet and so on but Garmin has made its priority to resolve any such issues and many others.

Here are some issues and a wide range of Garmin troubleshoot guide which you can follow in case of an error. However, if you are not able to resolve your issues, contact Garmin Vivoactive support on 1-833-201-7905.

Garmin Vivoactive 3 Issues

  • Garmin Vivoactive HR won’t charge
  • Garmin Vivoactive HR won’t turn on
  • Garmin Vivoactive 3 frozen screen issue
  • Garmin Vivoactive HR dead after swimming
  • Garmin Vivoactive 3 not charging
  • Garmin Vivoactive not pairing with smartphone
  • Garmin Vivoactive 3 won’t turn on
  • Garmin Vivoactive not syncing
  • Vivoactive 3 Bluetooth issue
  • Garmin Vivoactive not counting steps
  • Garmin Vivoactive notification not working
  • Garmin Vivoactive not reading heart rate
  • Vivoactive 3 connection issue
  • Garmin Vivoactive HR pairing issue
  • Garmin Vivoactive Bluetooth issue
  • Garmin Vivoactive battery drainage issue

Garmin Vivoactive Troubleshoot Guide

Troubleshooting Garmin Vivoactive Syncing Issue

Follow these points if your Vivoactive device is not syncing properly with your smartphone:

  • Make sure your mobile is having internet connection.
  • Go to the app store and download Garmin Connect. You can also download it from Garmin website.
  • Install the Garmin Connect app in your phone. Make sure your phone is compatible with Garmin Connect.
  • Start the app and register your device with it. Sign into your Garmin account by entering your Garmin username and password.
  • As soon as your device is connected with your smartphone, you can easily sync your workout data on the phone.

Troubleshooting Garmin Vivoactive HR Not Turning On Issue

If you are having trouble in turning on your Garmin Vivoactive, here is how you can troubleshoot this issue:

  • Make sure your charging cable is not broken or damaged. A broken charging cable will interfere with the charging process.
  • Check the charging point of your device and make sure they are not damaged and are not blocked by any debris.
  • If your charging point is filled with dust or debris, use a cotton swab to clean it.
  • Never leave your device in OFF position for a long time continuously.
  • Try the soft reset method while your device is on charging. Put it on charge for some time and press the power key for 15 seconds. Doing this can wake up your device if it was OFF for a long time.

Troubleshooting Garmin Vivoactive 3 Bluetooth Issue

Here is the troubleshoot guide if you are having Garmin Vivoactive 3 Bluetooth Issues:

  • Make sure that Bluetooth is turned on in both the devices.
  • Check that your device is within range of connection which is 10 meters.
  • Check in your phone that you have allowed it to be paired with all the devices.
  • Delete all the paired devices from your device and try to connect again.
  • Check that you are using the latest software in your Vivoactive. If not, download it with Garmin Connect or Garmin Express.

Troubleshooting Garmin Vivoactive Battery Draining Issue

There are several reasons which can drain your Vivoactive battery rapidly. Follow these points to resolve this issue:

  • Make sure you charging cord or charging point is not damaged. A broken cord will not allow your device to charge properly.
  • Make sure you have not enabled multiple GPS tracking modes. Enabling a wide sort of tracking mode will take a big load on your battery and it will go down very quickly.
  • Never enable unnecessary notifications which can consume battery very quickly.
  • Do not use a watch face which blinks after each second. It may take a whole load of battery.
  • Never keep the back-light on for a long time.
  • Don’t let your Bluetooth and Activity Tracing turn ON when not in use.
  • Make sure you use your device from time to time. Keeping it OFF for a long time can affect the battery negatively.
  • Never let it stay in direct sunlight for a long time.
  • If you are still facing battery draining issue, go to your nearest Garmin store for a checkup of your Garmin battery.

Troubleshooting Garmin Vivoactive Incorrect Data Issue

Having incorrect fitness results? Follow these points to resolve this issue:

  • Make sure your device is getting healthy satellite signals.
  • Make sure you haven’t disabled GLONASS feature mistakenly. It is a special feature which lets you have accurate data.
  • Make sure that the Auto Pause is not turned ON. If it is turned ON, your device will stop recording the data if it senses you are not performing any physical activity.
  • Activate your Garmin sensors. Without Garmin sensors, you will not be able to locate your Heart Rate Monitor.
  • Make sure to register your Garmin Heart Rate Monitor with Garmin.

Troubleshooting Garmin Vivoactive Screen Freeze Issue

If your Vivoactive device is getting screen freeze continuously, try the following troubleshoot points:

  • Check that you are using the latest software version of your device. If you are not, update it.
  • Always keep your device in a neat and clean place. Putting it in a dirty place will damage its screen and overall working
  • Do not use several watch faces. When you are going to use another one of the watch face, delete the previous one.
  • Do not over stuff your device with unwanted apps and softwares.
  • Make sure you always keep some space available in the device. A full storage may freeze your screen.

Troubleshooting Issues with Garmin Vivoactive Master Reset

If you are having issues in your device even after trying all the troubleshoot methods, you can perform a master reset on your Vivoactive device by following these steps:

  • Keep in mind that performing a master reset will delete all the data on your device so make sure you have a backup of the data.
  • Press the top of the screen till the settings box prompts.
  • Select Settings.
  • Go to Systems and then click on Restore Defaults.
  • Select Yes and your device will start the process of master reset.
  • After your device turns ON, all your previous data will be deleted so register before making any setting.

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